Terms and Conditions/Web Policy
Warranty of Goods/Services
1. All our goods/services will serve their intended functions.

Terms of Warranty
2. All warranty conditions are stated in the product/services information provided, unless the manufacturer has provided none.

Prices
3. All our prices are nett. No discounts will be given unless during monthly promotions.

Delivery services
4. All deliveries (in Singapore and overseas) will be charged according to the prevailing shipment rates.

Payment Processing
5. We only accept corporate cheque payments.

Cancellation of Orders
6. We will not entertain any cancellations once the order is confirmed and submitted by the customer.

Confirmation of Orders
7. We will send an acknowledgement to the customer within 24 hours upon successful submission of the order. If items ordered are unavailable, a message will be sent to the customer for further action.

Exchange & Refunds
8. All our goods sold are non-exchangeable and non-refundable.

Feedback
9. We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: +65 6755 5580, Fax: +65 6759 5074, Email: enquiry@cerealtech.com.

Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if they are not satisfied with the resolution of the complaint. Complaints can be referred to

BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road , #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg



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